Um excelente artigo, simples e directo, sobre o que funciona e o que não se deve fazer em fundraising, para manter e não acabar com o envolvimento dos doadores.
Our donors cross media channel boundaries. They're really screwing up our neat, measurable direct-response world. It's a pain, but it's something we must get used to and find ways of working with.
One thing not to do is encourage donors to downgrade their involvement -- or get lost entirely -- by sending them to low-involvement channels. Here are some serious wrong turns that you shouldn't encourage donors to make:
QR code in direct-mail
If you put a QR code on your direct mail, you're creating an easy path that goes away from the high-involvement world of mail and into the lower-involvement world of the web. Response rates to web-based fundraising efforts are a fraction of what they are in the mail. Response via mobile is lower yet.
Text-to-give on a website, email, or direct mail
When …
Our donors cross media channel boundaries. They're really screwing up our neat, measurable direct-response world. It's a pain, but it's something we must get used to and find ways of working with.
One thing not to do is encourage donors to downgrade their involvement -- or get lost entirely -- by sending them to low-involvement channels. Here are some serious wrong turns that you shouldn't encourage donors to make:
QR code in direct-mail
If you put a QR code on your direct mail, you're creating an easy path that goes away from the high-involvement world of mail and into the lower-involvement world of the web. Response rates to web-based fundraising efforts are a fraction of what they are in the mail. Response via mobile is lower yet.
Text-to-give on a website, email, or direct mail
When …